Service Center

Do you have a request concerning the city of Innsbruck? The Citizens' Service will be happy to help you. It is the contact point for everything to do with the services of the town hall.

You have lost or found something or need to report a loss? Then the lost property service of the city of Innsbruck is the right place for you.

Learn how and where to request a life confirmation here.

You are not an Austrian citizen, but want to stay in Austria for longer? Information on the requirements you must fulfil and the residence permit you need can be found here.

If you are an Austrian, you can apply for a proof of citizenship at the Municipal Office of Innsbruck.

From the age of 60 or if you receive a compensatory allowance, you can apply for a Senior:innenausweis and enjoy many benefits.

If you violate administrative regulations, you may face organ, anonymous or criminal sanctions.

Do you want to report deficiencies in the public space or express praise? Then the portal for citizen reports is the right place for you.