Compliance

Our mission statement

We are a modern service company that works competently, economically and sustainably.

Our guiding principle

The public should recognize, appreciate and accept our services. We regularly scrutinize them in terms of need, quality, efficiency and sustainability. We ensure orderly coexistence in the city and provide services of general interest for the population.

We are committed to the environmentally friendly and efficient use of energy and resources in all areas of our activities. We want to bring the greatest possible benefit to the population and thus contribute to the quality of life in the city of Innsbruck.

Our values

Employee orientation - Citizen orientation - Economic efficiency - Sustainability

Compliance guideline for proper service at Innsbruck City Council

The compliance guideline applies to all employees of Innsbruck City Council.

What is meant by the term "compliance" and what does the compliance guideline mean for the employees of Innsbruck City Council?

The term "compliance" comes from the English word "to comply with" and translates as "to adhere to, observe, take into account". It is a matter of course for us employees that we comply with laws and regulations, so why "compliance"? The compliance guideline creates structures that go beyond the legal obligations and enable employees to find their way within these structures. With the compliance guideline, Innsbruck City Council also presents itself to the outside world and ensures that employees treat the citizens of Innsbruck correctly and in accordance with the basic principles of Innsbruck City Council.

The compliance guideline applies to all employees, from managers to holiday interns. It protects the reputation of the City of Innsbruck and avoids harmful and dangerous practices. Legal issues, such as corruption or data protection violations, are clearly defined.

The compliance guideline does not create any additional control by the management level, but is an aid for employees, which they can make use of in all cases of doubt. Adherence to the compliance guideline protects employees and guarantees their invulnerability.

The compliance guideline safeguards the good reputation of Innsbruck City Council. It is intended to ensure that individual employees can be proud to work for the Innsbruck City Administration.

Modules of the compliance guideline of the Innsbruck City Council

Rules of Procedure

Here you will find the rules of procedure for the implementation of the compliance guideline for the proper service of the Innsbruck City Council:

Linguistic equality

Where the mission statement, the compliance guidelines and the rules of procedure refer to natural persons only in a gender-specific form, they refer to all genders in the same way. When applying the terms to specific natural persons, the respective gender-specific form must be used.

Compliance Officer

How to reach the Compliance Officers of the City of Innsbruck:

Anonymous reports

In accordance with the rules of procedure for the implementation of the compliance guideline for proper service at Innsbruck City Council, the compliance officers of Innsbruck City Council do not investigate anonymous reports; this is intended to strengthen the trust of employees in the compliance officers.

Nevertheless, any person is free to contact the Public Prosecutor's Office for Economic Affairs and Corruption anonymously via their whistle-blowing system and the City of Innsbruck's whistle-blowing portal. This should highlight any irregularities in the administration in connection with corruption and prevent or at least limit damage.