Compliance

General Information

We are a modern service organisation that operates competently, cost-effectively and sustainably.

We aim for the public to recognise, value and accept our services. We regularly review them in terms of need, quality, cost-effectiveness and sustainability. We ensure orderly coexistence within the city and provide essential public services for the community.

We are committed to using energy and resources in an environmentally friendly and efficient manner in all areas of our work. We aim to deliver the greatest possible benefit to the public, thereby contributing to the quality of life in the city of Innsbruck.

Our values

Employee-focused – Citizen-focused – Cost-effectiveness – Sustainability

Compliance Policy for the Proper Performance of Duties at the Innsbruck City Council

The Compliance Policy applies to all staff members of the Innsbruck City Council.

What is meant by the term‘compliance’and what does the Compliance Policy mean for employees of the Innsbruck City Council?

The term‘compliance’derives from the English phrase ‘to comply with’ and essentially means ‘to adhere to, observe or take into account’. As employees, it goes without saying that we comply with laws and regulations, so why do we needa ‘compliance’ policy?

The Compliance Policy establishes binding frameworks that go beyond legal obligations and enable staff to navigate these frameworks effectively.

Through the Compliance Policy, the Innsbruck City Council also presents itself to the outside world and ensures that staff interact with the citizens of Innsbruck correctly and in accordance with the fundamental principles of the Innsbruck City Council.

The Compliance Policy applies to all staff members, regardless of their position in the hierarchy or their level of employment. It protects the reputation of the City of Innsbruck and prevents harmful and dangerous practices. Legal issues, such as corruption or data protection breaches, are clearly defined.

The Compliance Policy does not create any additional oversight by senior management, but rather serves as a resource for staff, which they can consult in any cases of doubt. Adherence to the Compliance Policy helps to minimise legal risks for staff.

The Compliance Policy safeguards the good reputation of Innsbruck City Council. It is intended to ensure that individual staff members can take pride in working for Innsbruck City Council.

Modules of the compliance guideline of the Innsbruck City Council

Rules of Procedure

Here you will find the Rules of Procedure for the implementation of the Compliance Policy for the proper conduct of duties at the Innsbruck City Council:

Gender-neutral language

Where terms referring to natural persons are given in only one gender-specific form in the Mission Statement, the Compliance Policy and the Rules of Procedure, they refer to all genders equally. When applying these terms to specific individuals, the gender-specific form applicable in each case must be used.

Compliance Officers

How to contact the City of Innsbruck’s compliance officers:

Anonymous reports

In accordance with the rules of procedure for implementing the Compliance Policy for the proper conduct of duties at Innsbruck City Council, the compliance officers at Innsbruck City Council do not investigate anonymous reports; this is intended to strengthen staff confidence in the compliance officers.

Nevertheless, anyone is free to contact the Public Prosecutor’s Office for Economic Affairs and Corruption anonymously via its whistleblowing system, as well as via the City of Innsbruck’s whistleblowing portal . This should make it possible to identify any administrative malpractice relating to corruption and to prevent or at least limit any damage.