Lost Property Service

You have lost or found something or need to report a loss? Then the lost property service of the city of Innsbruck is the right place for you.

This page was translated automatically. The City of Innsbruck assumes no responsibility for the accuracy of the translation.

In the Service Unit Citizen service and lost property service - Lost Property Service.. you can:

I have lost something, what can I do?

At www.fundamt .gv.at you can search for lost items online throughout Austria.

You can ask at the Service Unit Citizen service and lost property service - Lost Property Service of the city of Innsbruck to find out if something has been found and pick up lost property there.

Around the clock, you can also call 0900 600 200 to report your loss (chargeable max. € 1.36/min.). This call center also makes searches itself.

I have found something, what are my duties?

In the City Hall galleries in front of the Service Unit Citizen service and lost property service..there is a lost property box where you can drop off lost property.

As a finder, you are obligated to report a find worth more than ten euros to Service Unit Citizen service and lost property service - Lost Property Service.. and to provide information about all circumstances relevant to the search for a lost property. When the lost property office is closed, lost property can be handed in at the Bürgerservice.

Can I keep the lost property if the owner is not found?

The finder can take over the item if the owner cannot be located after one year.

Do I get a finder's reward?

The finder has the right to receive a finder's reward from the person who lost the item:

  • lost things:
    • 10 % for a value of up to 2,000 euros
    • 5 % for a value of more than 2,000 euros
    • A thing is considered lost if it
    • comes out of the owner's control without the owner's will and does not come into the sphere of influence of another person.
    • Example: A purse is lost on the street
  • forgotten things:
    • 5 % for a value up to 2,000 euros
    • 2.5 % for a value over 2,000 euros
    • An item is considered forgotten if it
    • comes out of the owner's control without the owner's will, but is left in a place under the supervision of another person.
    • Example: a handbag lost in a hotel

When treasure is discovered, the finder and the owner of the property are each entitled to half of the value.

Where can I get a lost property report?

The city's lost property service issues a confirmation of the report of a loss, for example for certificates, keys or student ID cards. Loss reports for driver's licenses or gun licenses, for example, are issued by the police.

Costs: Reporting a loss to the lost property service costs 2.10 euros in cash

Contact

Opening hours

Office:
Monday - Friday:
8.00-12.00

Phone:
Monday to Thursday:
8.00-12.00 and 13.30-16.00

Friday:
8.00-12.00

Last updated 05.12.2022