Lost Property Service

In the Service Unit Citizen service and lost property service - Lost property service you can:

• Hand in found objects
  • Obligation to hand in
  • Finder's fee
• Pick up lost property
• Have lost property reports issued
• Havelost property reports issued (not as a substitute for documents)

I have lost something, what can I do?

You can search for lost items online throughout Austria at www.fundamt.gv.at.

You can enquire at the Service Unit Citizen service and lost property service - Lost property service of the city of Innsbruck whether something has been found and collect lost property there.

I have found something, what are my obligations?

As a finder, you are obliged to hand in a find that is worth more than ten euros to the Service Unit Citizen service and lost property service - Lost property service and to provide information on all circumstances relevant to the identification of the person who lost the item. Lost property can be handed in at the Bürgerservice Centre when the Lost Property Service is closed.

Can I keep the lost property if the owner is not found?

The finder can take the item if the owner cannot be traced after one year.

Do I get a finder's fee?

The finder has the right to receive a finder's fee from the person who lost the item:

• lost items:
  • 10 % for items worth up to 2,000 euros
  • 5 % for items worth more than 2,000 euros
  • An item is considered lost if it leaves the control of the person in possession of it without their consent and does not come under the control of another person.
  • Example: A purse is lost on the street
• forgotten items:
  • 5 % for a value of up to 2,000 euros
  • 2.5 % for a value over 2,000 euros
  • An item is deemed to have been forgotten if it leaves the possession of the person in charge without their consent, but remains in a place under the supervision of another person.
  • Example: a handbag lost in a hotel

If a treasure is discovered, the finder and the owner of the property are each entitled to half of the value.

Where can I get a lost property report?

The city's lost property service issues a confirmation of loss report for items such as certificates, keys or student ID cards.

Costs: A lost property report to the lost property service costs 2.10 euros in cash

Loss reports for driving licences, number plates or gun licences, for example, are made by the police.