In the Service Unit Citizen service and lost property service - Lost property service.. you can:
- Hand in lost property
- Pick up lost property
- Have lost property reports issued
- Havelost property reports issued (not as a substitute for documents)
I have lost something, what can I do?
You can search for lost items online throughout Austria at www.fundamt.gv.at.
You can ask at the Service Unit Citizen service and lost property service - Lost property service of the city of Innsbruck whether something has been found and pick up lost property there.
I have found something, what are my obligations?
As a finder, you are obligated to report a find worth more than ten euros to Service Unit Citizen service and lost property service - Lost property service.. and to provide information about all circumstances relevant to the search for a lost property. When the lost property office is closed, you can hand in your lost property at the Bürgerservice.
Can I keep the lost property if the owner is not found?
The finder can take over the item if the owner cannot be traced after one year.
Do I get a finder's reward?
The finder has the right to receive a finder's reward from the person who lost the item:
- lost property:
- 10 % for a value of up to 2,000 euros
- 5 % for a value of more than 2,000 euros
- A thing is considered lost if it comes out of the holder's control without the holder's will and does not come into the sphere of influence of another person.
- Example: a purse is lost on the street
- forgotten things:
- 5 % for a value up to 2,000 euros
- 2.5 % for a value over 2,000 euros
- An item is considered forgotten if it leaves the control of the owner without the owner's will, but remains in a place under the supervision of another.
- Example: a handbag lost in a hotel
When treasure is discovered, the finder and the owner of the property are each entitled to half of the value.
Where can I get a lost property report?
The municipal lost property service issues a confirmation of the report of a loss if, for example, certificates, keys or student ID cards are involved.
Costs: A report of loss to the lost property service costs 2.10 euros in cash
The police report the loss of driver's licenses, license plates or firearms licenses, for example.
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Opening hours
Office:
Monday to Friday:
8.00-12.00
Phone:
Monday to Thursday:
8.00-12.00 and 13.30-16.00
Friday:
8.00-12.00