Lost property service

In the Service Unit Citizens’ Services and Lost Property Service - Lost property service you can:

• Hand in found objects
  • Obligation to hand in
  • Finder's fee
• Pick up lost property
• Have lost property reports issued
• Havelost property reports issued (not as a substitute for documents)

I have lost something, what can I do?

You can search for lost items online throughout Austria at www.fundamt.gv.at.

You can enquire at the Service Unit Citizens’ Services and Lost Property Service - Lost property service of the city of Innsbruck whether something has been found and collect lost property there.

I have found something, what are my obligations?

As a finder, you are obliged to hand in a find that is worth more than ten euros to the Service Unit Citizens’ Services and Lost Property Service - Lost property service and to provide information on all circumstances relevant to the identification of the person who lost the item. Lost property can be handed in at the Bürgerservice Centre when the Lost Property Service is closed.

Can I keep the lost property if the owner cannot be found?

The finder may keep the item if the owner cannot be traced after one year has elapsed.

Am I entitled to a finder’s fee?

The finder is entitled to receive a finder’s fee from the person who lost the item:

• lost items:
  • 10 per cent for items worth up to 2,000 euros
  • 5 per cent for items worth more than 2,000 euros
  • An item is considered lost if it leaves the owner’s possession against their will and does not come under the control of another person.
  • Example: A wallet is lost on the street
• Forgotten items:
  • 5 per cent for items valued at up to 2,000 euros
  • 2.5 per cent for items valued at over 2,000 euros
  • An item is deemed to have been left behind if it leaves the owner’s possession against their will but remains in a place under the supervision of another person.
  • Example: a handbag lost in a hotel

If a treasure is discovered, the finder and the owner of the land are each entitled to half of its value.

Where can I get a lost property report?

The municipal lost property service issues a confirmation of the report of a loss, for example for certificates, keys or student ID cards.

Costs: A lost property report to the lost property service costs 2.10 euros in cash.

Loss reports for driving licences, number plates or gun licences, for example, are made by the police.