Declaration of accessibility

Here you can find the declaration on the accessibility of the website

This page was translated automatically. The City of Innsbruck assumes no responsibility for the accuracy of the translation.

Pursuant to Commission Implementing Decision (EU) 2018/1523 of October 11, 2018 establishing a model accessibility statement in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of the websites and mobile applications of public sector bodies


The City of Innsbruck strives to make its website and its mobile application as accessible and easy to understand as possible in accordance with § 14b of the Tyrolean Anti-Discrimination Act 2005 on the implementation of Directive (EU) 2016/2102 of the European Parliament and of the Council of October 26, 2016 on the accessibility of the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, p. 1).

This accessibility statement applies to the website

Status of compliance with the requirements

This website is partially compliant with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.1" in accordance with the applicable harmonized European standard "European Standard EN 301 549 V2.1.2 (2018-08)" due to the following incompatibilities and exceptions.

Content that is not accessible

The website of the City of Innsbruck contains older applications and applications, some of which are not or not yet fully accessible.

The City of Innsbruck generally endeavors to provide information in the best possible accessible form. New applications or extensions will be implemented barrier-free. Older applications will be revised or replaced in the medium term.

The content listed below is not accessible for the following reasons:

  1. Incompatibility with the Web Accessibility Act (WZG) for the implementation of Directive (EU) 2016/2102
    • Forms are not fully usable.
    • Dritt provider content and videos do not always have subtitles.
    • For podcasts, the content is sometimes not simultaneously available in text form. The success criterion 1.2.1 (Pure audio or video content recorded) is therefore violated.
    • Information in graphics is sometimes only differentiated by color. This violates success criterion 1.4.1 (Use of color).
  2. Disproportionate load
    • The adaptation of the existing application leads to "disproportionate effort", but a replacement with more modern technology is already underway.

Preparation of this accessibility statement

This declaration was updated on December 19, 2023.
The declaration was drawn up on the basis of a self-assessment carried out by the City of Innsbruck in the inventory. Following an audit report on digital accessibility from the province of Tyrol on July 12, 2023, technical and editorial deficiencies were corrected and the accessibility statement was adapted.

Feedback and contact details

If you find barriers on, you can report them and thus help to further improve the web service of the City of Innsbruck. For your feedback and any further information, please contact us by e-mail. We will check your request and contact you as soon as possible. Please send all messages and suggestions to the Communications and Media Office.


Opening hours

Monday to Thursday:
8.00-12.00 and 13.00-16.00