Declaration of accessibility

In accordance with Commission Implementing Decision (EU) 2018/1523 of 11 October 2018 establishing a model accessibility statement pursuant to Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of the websites and mobile applications of public sector bodies.

Objective

The City of Innsbruck endeavours to make its website and its mobile application as accessible and easy to understand as possible in accordance with Section 14b of the Tyrolean Anti-Discrimination Act 2005 implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, p. 1).

This accessibility statement applies to the website www.innsbruck.gv.at

Status of compliance with the requirements

This website is partially compliant with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.1" in accordance with the applicable harmonised European standard "European Standard EN 301 549 V2.1.2 (2018-08)" due to the following incompatibilities and exceptions.

Content that is not accessible

The website of the City of Innsbruck contains older applications and applications, some of which are not or not yet fully accessible.

The City of Innsbruck endeavours to provide information in the best possible accessible form. New applications or extensions will be implemented in an accessible manner. Older applications will be revised or replaced in the medium term.

The content listed below is not accessible for the following reasons:

1. Incompatibility with the Web Accessibility Act (WZG) for the implementation of Directive (EU) 2016/2102
   • Forms are not fully usable.
   • Third-party content and videos do not always have subtitles.
   • Information in graphics sometimes only differs in colour. Success criterion 1.4.1 (use of colour) is therefore violated.
2. Disproportionate load
   • The adaptation of the existing application leads to "disproportionate effort", but a replacement with more modern technology is already underway.

Preparation of this declaration on accessibility

This declaration was last updated on 13 January 2026.
The declaration was drawn up on the basis of a self-assessment carried out by the City of Innsbruck in the inventory. Following two audit reports on digital accessibility from the Province of Tyrol on 12 July 2023 and 25 July 2024, technical and editorial deficiencies were continuously rectified and the accessibility statement was adapted accordingly.

Feedback and contact details

If you find barriers on www.innsbruck.gv.at, you can report them and thus help to further improve the web service of the City of Innsbruck. For your feedback and any further information, please contact us by e-mail. We will check your enquiry and contact you as soon as possible. Please send all messages and suggestions to the Communications and Media Office.