Declaration of accessibility

In accordance with Commission Implementing Decision (EU) 2018/1523 of 11 October 2018 establishing a model accessibility statement in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of websites and mobile applications of public sector bodies.

Objective

The City of Innsbruck endeavours to ensure that its website and mobile application are as accessible as possible, in accordance with Section 76 of the Tyrolean Equal Treatment and Anti-Discrimination Act, which implements Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies.

This accessibility statement applies to the website www.innsbruck.gv.at.

Status of compliance with the requirements

Due to the following non-conformities and exceptions, this website is partially compliant with Conformity Level AA of the “Web Content Accessibility Guidelines – WCAG 2.1” in accordance with the applicable harmonised European standard “European Standard EN 301 549 V2.1.2 (August 2018)”.

Non-accessible content

The City of Innsbruck’s website contains older applications and features, some of which are not yet fully accessible or have not yet been fully adapted to meet accessibility standards.

The City of Innsbruck is committed to providing information in the most accessible way possible. New applications and enhancements are implemented to be accessible. Older applications will be revised or replaced in the medium term.

The content listed below is not accessible for the following reasons:

1. Incompatibility with the Web Accessibility Act (WZG) implementing Directive (EU) 2016/2102
   • Forms are not fully usable.
   • Third-party content and videos do not always have subtitles.
   • Information in graphics is sometimes distinguished solely by colour. This breaches Success Criterion 1.4.1 (Use of Colour).
2. Disproportionate burden
   • Adapting the existing application would entail “disproportionate effort”, but a replacement using more modern technology is already underway.

Preparation of this accessibility statement

This statement was last updated on 27 August 2026.
The statement was drawn up on the basis of a self-assessment carried out by the City of Innsbruck as part of a review of the current situation. Following two digital accessibility audit reports from the Province of Tyrol on 12 July 2023 and 25 July 2024, technical and editorial issues were progressively rectified and the accessibility statement updated accordingly.

Feedback and contact details

If you encounter any barriers on www.innsbruck.gv.at, you can report them and thereby help to further improve the City of Innsbruck’s web service. Please feel free to send us an email with your feedback and any further information. We will review your enquiry and contact you as soon as possible. Please send all messages and suggestions to the Communications and Media Department – Website.