Administrative penalties

If you violate administrative regulations, you may be subject to administrative, anonymous or criminal penalties.

This page was translated automatically. The City of Innsbruck assumes no responsibility for the accuracy of the translation.
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Learn more about administrative penalties, organ mandates, anonymous dispositions, and criminal dispositions here.

What is an administrative penalty?

If you violate an administrative regulation, e.g. traffic regulations, the Trade Regulation Act or the Animal Protection Act, the administrative penalty authority can impose administrative penalties.

Organ mandates, anonymous orders and penalty orders are abbreviated administrative penalty procedures.

What is an Organmandat?

  • Public supervisory bodies (e.g. police, MÜG) may levy a fine for administrative violations such as a wrongly parked car. For this purpose, an administrative penalty order - colloquially known as an administrative mandate (or parking ticket) - is usually issued. The amount of the fine can be a maximum of 90 euros.
  • The Organmandat gives you the voluntary opportunity to make amends for the administrative offense by paying a smaller fine.
  • You have two weeks to pay the organ mandate penalty.
    • If you pay the amount within two weeks, the case is closed. Organ mandates paid on time and correctly will therefore not result in a penalty notice.
      In order to pay an Organmandat, the amount of the fine must be paid into the correct account of the authority within the two-week period, stating the correct business number in the reason for payment.
    • If you do not pay, the mandate automatically expires. Subsequently, the institution files a criminal complaint with the administrative criminal authority. The criminal authority then issues an anonymous order or, after the perpetrator has been identified, a criminal order. The fines imposed here are usually higher.
  • There is no legal entitlement to the issuance of an organ mandate.

Can I take legal action against an organ mandate?

There is no legal remedy against organ mandates.

If you think the fine was wrongly imposed, do not pay the fine. The proceedings will then continue. For information on the subsequent steps, see "What is an anonymous order?" and "What is a penalty order?".

I have received a fine under the Tyrolean Parking Fees Act - can I take legal action?

If you believe that you have wrongly received a (short-term) parking zone fine, you can contact Service Unit Traffic and security fines

What arguments count?

Which arguments do not count?

  • The short-stay parking zone/parking street was not recognisable: The short-stay parking zone is indicated by traffic signs on all roads leading into the zone. Additional road markings are not necessary.
  • It is not a short-term parking zone: The supervisory body knows the location.
  • You are a stranger in the city and do not know the rules: You must inform yourself in advance about the rules in the city.
  • You are only slightly late due to special circumstances: If you are not sure how long an appointment will take, you should book a longer parking time, use an underground car park or travel by public transport. This also applies to medical, court or official appointments, etc.
  • A loading activity was in progress: if this had been clearly recognisable, no organ mandate would have been issued.
  • I did not have an organ mandate on my car: In principle, there is no legal entitlement to the issue of an organ mandate.

The employees of the authority are instructed to comply with these rules and not to grant any exceptions in the interests of the necessary equal treatment.

What is an anonymous offence?

  • An anonymous order is a fine and is issued to a person who the authority assumes knows or can easily identify who has committed the administrative offence (e.g. the owner of a vehicle registration).
  • Anonymity orders are issued if an administrative offence is committed by an official body of public supervision or on the basis of automatic monitoring (e.g. radar measurements).
  • The amount of the fine can be a maximum of 365 euros, unless a different amount is stipulated in individual laws. The fine is usually higher than in the case of an organ mandate.
  • The anonymous order gives you the voluntary opportunity to make amends for the administrative offence by paying a smaller fine.
  • You have four weeks to pay the fine for the anonymous offence.
    • If you pay the amount within four weeks, the case is closed. Anonymisation orders that are paid correctly and on time therefore do not result in a criminal record.
      In order to pay an anonymous order to end the proceedings, the penalty amount must reach the correct account of the authority within the four-week period, stating the correct reference number in the reason for payment.
    • If you do not pay, the anonymous order automatically expires. The criminal authority will then investigate the offender and issue a penalty order. The fines imposed here are usually higher.
  • There is no legal entitlement to the issuing of an anonymity order. The authority is therefore not obliged to proceed automatically with an anonymity order.

Can I take action against an anonymity order?

There is no right of appeal against an anonymity order.

If you are of the opinion that the fine was imposed unjustly, do not pay the fine. The proceedings will then be continued. You can read about the next steps under "What is a penalty order?".

What is a penalty order?

  • A penalty order is a penalty notice with which a fine of up to 600 euros can be imposed for administrative offences that have been detected and reported by an authority, an organ of public supervision or by automatic monitoring (e.g. police, MÜG, radar monitoring).
  • A penalty order may also be imposed if you
    • fail to pay an organ mandate within two weeks.
    • fail to pay an anonymous order within four weeks.

Can I take legal action against a penalty order?

If you do not agree with the penalty itself or the amount of the penalty, you can appeal against it.

You can only lodge an objection

  • within two weeks of notification,
  • to the authority that issued the penalty order,
  • in writing (post, fax, e-mail) or verbally for the record (not by telephone!).

Important notes:

  • The sender bears the risks associated with each method of transmission (e.g. transmission errors, loss of the document, input errors with e-mail addresses or fax numbers, etc.).
  • Submission by electronic means outside of office hours remains ineffective until they resume (risk of missing the deadline).

Based on your objection, the ordinary procedure will be initiated in which your objections will be examined. You can comment on the allegations made and - with regard to the amount of any penalty - provide information on your financial and other personal circumstances.

Who is responsible for which penalties?

For organ mandates and anonymous orders of the city of Innsbruck, the Service Unit Traffic and security fines.. is responsible.

The following units are responsible for conducting administrative penal proceedings for violations of the following laws and ordinances:

Traffic and safety penalties unit

  • Contact: Service Unit Traffic and security fines
  • Tyrolean Youth Act
  • Road traffic regulations concerning stationary traffic and non-traffic-related road use
  • Tyrolean Parking Fees Act(short-term parking zones / parking streets subject to charges)
  • Tyrolean Road Act
  • Provincial Police Act, insofar as this is not the responsibility of Municipal Department V, Veterinary Services, or the provincial police force
  • Tyrolean Events Act
  • Tyrolean Field Protection Act, insofar as this is not the responsibility of Municipal Department III, Agriculture and Forestry
  • Registration Act
  • Price Labelling Act, insofar as this is not the responsibility of Municipal Department V, Food Supervision, Markets
  • Railway Act
  • AIDS Act
  • Container Safety Act
  • Immission Control Act-Air (IG-L)
  • Federal Road Toll Act
  • Pyrotechnics Storage Ordinance
  • Tobacco Act
  • Tyrolean Camping Act with the exception of plant-related procedures
  • COVID-19 Measures Act
  • Epidemics Act
  • Various local police ordinances (e.g. Alcohol Ordinance, Noise Abatement Ordinance, Parking Regulations, etc.)

General administrative penalties unit

  • Contact: Service Unit General administrative penalties
  • Employment of Foreign Nationals Act (AuslBG)
  • General Social Security Act (ASVG)
  • Act to Combat Wage and Social Dumping (LSD-BG)
  • Unemployment Insurance Act (AlVG)
  • Federal Statistics and Trade Statistics Act Civilian Service Act (ZDG)
  • Tyrolean Fire Police Regulations (TFPO)
  • Weights and Measures Act (MEG) + Prepackaging Ordinance (FPVO)
  • Waste Management Act (AWG/ TAWG)
  • Employee Protection Act (ASchG)
  • Labour Inspection Act (ArbIG)
  • Working Hours Act (AZG)
  • Labour Rest Act (ARG)
  • Integration Act (IntG)
  • Settlement and Residence Act (NAG)
  • Tyrolean Minimum Security Act (TMSG)
  • Tyrolean Basic Welfare Support Act (T-GVG)
  • Compulsory Education Act (SchPflG)
  • Forestry Act (ForstG)
  • Tyrolean Nature Conservation Act (TNSchG)
  • Tyrolean Building Code (TBO)
  • Water Law Act
  • Tyrolean Spatial Planning Act (TROG)
  • Industrial Code (GewO) + ancillary commercial regulations
  • Animal Protection Act + ancillary animal protection regulations
  • Food law (LMSVG) + ancillary food law regulations
  • Medicinal Products Import Act (AWEG)

The Provincial Police Directorate is responsible for e.g

  • Matters under the Motor Vehicles Act
  • Driving Licence Act
  • Assembly Act
  • Weapons Act
  • Road Traffic Act (excluding stationary traffic and non-traffic-related road use)

How do I pay a fine?

At the end of your penalty notice you will find all the information you need to make a payment. If the recipient is not specified, this information can be found on the letterhead and in the footer of the penalty notice.

For domestic payments and cross-border euro payments within the EEA, the IBAN is sufficient. You only need the BIC, which is also given, if you are paying from a country outside the European Union. Please be sure to enter the 12-digit payment reference when making the payment so that the payment can be allocated correctly. Please also make sure that you pay the penalties on time!

Organ penalty orders (also known as "penalty notices") are paid in the same way, whereby the recipient is already listed on the enclosed payment slipdru.

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