Where can I find the electronic mailbox of the city of Innsbruck?
You can reach the electronic mailbox of the city of Innsbruck via https://www.innsbruck.gv.at/ezustellung.
How can I open my electronic mailbox to resolve my notice?
The access data to your electronic mailbox was sent to you either by mail or by mail when you first set it up. For example, an electronic mailbox is automatically set up when you first apply for a resident parking permit. If you apply for a new parking card later, your existing electronic mailbox will be used.
Electronic mailboxes remain active even if they are not used for a longer period of time (e.g. resident parking cards are usually only applied for every 2 years). New incoming items will therefore continue to be delivered via the existing P.O. box. You will not receive any new access data.
If you no longer know your access data for your mailbox, you can request a new password using the "Forgottenpassword" function. You can use your mail adresse as your user name.
Once you have accessed your electronic mailbox, you can also link your ID Austria to the mailbox.
Tip: "Mein Postkorb" for official letters (RSa/RSb)
Register with "Mein Postkorb" and receive official letters (RSa and RSb letters) from other Austrian authorities digitally and collected in your mailbox, in addition to letters from the City of Innsbruck. Prerequisites for this are a main residence in Austria, an e-mail adresse and an ID Austria.
I cannot log in to the electronic mailbox with my ID Austria
This circumstance occurs if you have not yet linked your ID Austria to an electronic mailbox.
Instead, please log in with your Mail-Adresse and your password. If you do not remember your password, click on "Forgotten password".
Once you have entered your electronic mailbox, you can also link your ID Austria to the mailbox.
Tip: "Mein Postkorb" for official letters (RSa/RSb)
Register with "Mein Postkorb" and receive official letters (RSa and RSb letters) from other Austrian authorities digitally and collected in your mailbox in addition to letters from the City of Innsbruck. Prerequisites for this are a main residence in Austria, an e-mail Adresse and the ID Austria.
I want to link my ID Austria to my electronic mailbox
Log in to the electronic mailbox of the City of Innsbruck using the e-mail adresse (where you received the notification that a notice is waiting for you in the electronic mailbox). Click on the "Personal Data" tab, scroll down a bit to "Binding with ID Austria". Click on the button "ID Austria" and follow further instructions.
Click on the "Personal data" tab,
Scroll down a little to "Binding with ID Austria". Click on the "ID Austria" button and follow further instructions.
Tip: "Mein Postkorb" for official letters (RSa/RSb)
Register with "Mein Postkorb" and receive official letters (RSa and RSb letters) from other Austrian authorities digitally and collected in your mailbox in addition to letters from the City of Innsbruck. Prerequisites for this are a main residence in Austria, an e-mail Adresse and the ID Austria.
I have forgotten my password
Click on "Forgot your password".dreEnter the e-mail address to which you received the notification that a message has been sent to your electronic mailbox of the City of Innsbruck. An e-mail will be sent to you, through which you can change your password. With this new password you can then log in and access your electronic mailbox of the City of Innsbruck.
Click on "Forgot password".
Tip: "Mein Postkorb" for official letters (RSa/RSb)
Register with "Mein Postkorb" and receive official letters (RSa and RSb letters) from other Austrian authorities digitally and collected in your mailbox in addition to letters from the City of Innsbruck. Prerequisites for this are a main residence in Austria, an e-mail Adresse and the ID Austria.
I want to change my password
Log in to the City of Innsbruck's electronic mailbox using the email adresse (where you received notification that a notice was waiting for you in your electronic mailbox). Click on the tab "Personal data". Change your password in the "Change password" section.
Click on the "Personal data" tab. Change your password in the "Change password" section.
Tip: "Mein Postkorb" for official letters (RSa/RSb)
Register with "Mein Postkorb" and receive not only letters from the City of Innsbruck but also official mail (RSa and RSb letters) from other Austrian authorities digitally and collected in your mailbox. Prerequisites for this are a main residence in Austria, an e-mail adresse and the ID Austria
I have not found a solution to my problem
Please contact
- in case of technical problems, contact City Department Information technology and communication technology..
- in case of questions regarding the content of the notices sent, please contact the person in charge (for example, in case of residents' parking permits, please contact Service Unit Parking management..)