Civil & Disaster Protection

What emergency numbers are there?

122 Fire department
133 Police
144 Rescue
140 Mountain rescue
141 Emergency medical service
1450 Health hotline
1455 Pharmacy emergency call
112 Euronotruf
SOS EU Alp App(Google Store, Apple Store)

What to do in case of disaster?

Fire

How do I behave in the event of a fire?

The professional fire department Innsbruck gives comprehensive info on how to behave during an emergency and 3 tips that can prevent fires.

Severe weather, heavy rain & storm

What should I do in the event of thunderstorms, heavy rain and storms?

Before the storm

Pay attention to and follow instructions from the authorities.
Turn on the radio.
Pay attention to the siren signals.
Secure loose objects (umbrellas, garbage cans, garden furniture, etc.).
Tie down tents, masts, etc.
Close all doors, windows, skylights, hatches, skylight domes and roll up awnings.
Bring loose objects into the house (umbrellas, garbage cans, etc.).
If possible, park your car in the garage.

During the storm/storm

Keep your distance from trees.
Stay in the house.
Do not carry out any securing work outside during the storm.
In the event of damage, call the emergency services: fire department, police, rescue service

In the event of an emergency, you will receive further instructions and information from the authorities. Turn on the radio.

Flood

What should I do in the event of flooding?

Before the flood:

Pay attention to and follow instructions from the authorities.
Pay attention to the siren signals.
Turn on the radio.
Prepare sealing measures (e.g. seal cellar windows and doors with sandbags or formwork panels, etc.).
Move farm animals out of the danger zone.
Move vehicles out of the garage to safety.
Remove objects that must not get wet from the cellar.

During the flood:

Pay attention to and follow instructions from the authorities. Turn on the radio.
Stay indoors and avoid the paths along the Inn and the Sill.
Keep an emergency kit to hand in case you need to leave the building (evacuation).
Be aware that roads and paths that are considered safe may be flooded and life-threatening.
Do not underestimate the force of the water.

Power outages/blackout

What should I do in the event of a power cut/blackout?

IKB provides comprehensive information and tips on the subject of power failures/blackouts.

In the event of a disaster , you will receive further instructions and info from the authority. Turn on the radio .

The professional fire department removes damaged wood from bridges and cordons off dangerous areas. You can see a bridge with a river underneath.© Berufsfeuerwehr Innsbruck
Image 1 / 4
The Innsbruck professional fire department deals with the fallen tree at the Landestheater.© Berufsfeuerwehr Innsbruck
Image 2 / 4
The professional fire department is also deployed to deal with fallen trees along the rivers in Innsbruck.© Berufsfeuerwehr Innsbruck
Image 3 / 4
The Innsbruck professional fire department at work in the snow. Here, an air dome was freed from the masses of snow. © Berufsfeuerwehr Innsbruck
Image 4 / 4

How can I provide for myself?

Store supplies

Drinks: 2.5 liters per person per day, preferably highly carbonated mineral water and fruit juices in composite packaging
Food for two weeks:
- Carbohydrates: honey, sugar, rice and pasta, oatmeal, rusks, packaged bread.
- Protein: condensed milk, long-life milk, processed cheese, canned fish, canned meat, long-life sausage, dried legumes
- Fats: cooking fat, cooking oil, margarine, butter
- Canned vegetables, ready meals, spices, potato products, nuts, instant coffee, etc
- Food for pets
- Specialty stores offer emergency supplies that have a shelf life of 15 years or longer.
Equipment:
- Emergency lighting ( (solar) flashlights, etc.)
- Pharmacy: Ask doctor about medications needed on a regular basis.
- Radio with batteries
- Hygiene articles
- Fine dust mask as mouth and nose protection
- alternative heating possibility

AT-Alert & emergency call app

AT-Alert: Warnings sent directly to cell phones

With AT-Alert, civil protection and security authorities can send a warning to all cell phones located in the danger zone. The highest warning level is received automatically - for the lower warning levels, receipt of the messages must be activated. Instructions and more information can be found here:

AT-Alert (Province of Tyrol)

SOS EU Alp App - Emergency calls with location determination

The SOS EU ALP app (formerly "Emergency App") allows you to determine your location via your smartphone. In an emergency, this location data can be transmitted directly to the relevant control center (Tyrol, South Tyrol or Bavaria). A call is set up at the same time. The app was developed by the Tyrol control center

SOS EU Alp App (Google Store)SOS EU Alp App (Apple Store)

What do the siren signals mean?

Which disasters can Innsbruck be affected by?

Major fires(tips for fires)
Storms, heavy rain and storms(tips for storms, heavy rain and storms)
Floods (tips for floods)
Avalanches(avalanche warning service)
Earthquakes
Industrial accidents (e.g. hazardous goods accidents)
Blackout (tips for power failures)

How is Innsbruck prepared for a disaster?

Blue light organizations ready for action at any time
Regular emergency drills with fire department, rescue service, police, federal army and authorities
Municipal response team ready for action at any time:
- ensures the decision-making ability of the city of Innsbruck
- maintains vital structures of the city
Tyrol control center:
- accepts emergencies
- alerts and coordinates emergency forces
Provincial warning center:
- monitors alarm systems (radiation, flood, earthquake, geology)
- prepares disaster control plans
Flood and avalanche protection systems
Special trainings of the emergency organizations, e.g. special fields of the professional fire department Innsbruck

Warnung	Gleichbleibender Dauerton für drei Minuten
Alarm	Auf- und abschwellender Ton für eine Minute
Entwarnung	Gleichbleibender Dauerton für eine Minute
Sirenenprobe	Ton für 15 Sekunden