What emergency numbers are there?
- 122 Fire department
- 133 Police
- 144 Rescue
- 140 Mountain rescue
- 141 Emergency medical service
- 1450 Health hotline
- 1455 Pharmacy emergency call
- 112 Euronotruf
- SOS EU Alp App(Google Store, Apple Store)
What should you do in the event of a disaster?
Fire
How do I behave in the event of a fire?
The professional fire department Innsbruck gives comprehensive info on how to behave during an emergency and 3 tips that can prevent fires.
Severe weather, heavy rain & storm
What should I do in the event of thunderstorms, heavy rain and storms?
Before the storm
- Pay attention to and follow instructions from the authorities.
- Turn on the radio.
- Pay attention to the siren signals.
- Secure loose objects (umbrellas, garbage cans, garden furniture, etc.).
- Tie down tents, masts, etc.
- Close all doors, windows, skylights, hatches, skylight domes and roll up awnings.
- Bring loose objects into the house (umbrellas, garbage cans, etc.).
- If possible, park your car in the garage.
During the storm/storm
- Keep your distance from trees.
- Stay in the house.
- Do not carry out any securing work outside during the storm.
- In the event of damage, call the emergency services: fire department, police, rescue service
In the event of an emergency, you will receive further instructions and information from the authorities. Turn on the radio.
Flood
What should I do in the event of flooding?
Before the flood:
- Pay attention to and follow instructions from the authorities.
- Pay attention to the siren signals.
- Turn on the radio.
- Prepare sealing measures (e.g. seal cellar windows and doors with sandbags or formwork panels, etc.).
- Move farm animals out of the danger zone.
- Move vehicles out of the garage to safety.
- Remove objects that must not get wet from the cellar.
During the flood:
- Pay attention to and follow instructions from the authorities. Turn on the radio.
- Stay indoors and avoid the paths along the Inn and the Sill.
- Keep an emergency kit to hand in case you need to leave the building (evacuation).
- Be aware that roads and paths that are considered safe may be flooded and life-threatening.
- Do not underestimate the force of the water.
Power outages/blackout
What should I do in the event of a power cut/blackout?
IKB provides comprehensive information and tips on the subject of power failures/blackouts.
In the event of a disaster , you will receive further instructions and information from the authorities. Turn on the radio .
The professional fire brigade removes fallen timber that is blocking the way near bridges and cordons off dangerous areas. A bridge can be seen with a river running beneath it.© Berufsfeuerwehr Innsbruck
The Innsbruck Fire Brigade is dealing with the fallen tree near the Landestheater.© Berufsfeuerwehr Innsbruck
The professional fire brigade is also on duty to deal with fallen trees along the rivers in Innsbruck.© Berufsfeuerwehr Innsbruck
The Innsbruck professional fire brigade in action in the snow. Here, they cleared snow from an air-supported structure. © Berufsfeuerwehr Innsbruck
How can I provide for myself?
Storing supplies
- Drinks: 2.5 litres per person per day, preferably strongly carbonated mineral water and fruit juices in multi-pack cartons
- Food for two weeks:
- Carbohydrates: honey, sugar, rice and pasta, porridge, rusks, pre-packaged bread
- Protein: condensed milk, long-life milk, processed cheese, tinned fish, tinned meat, dry sausage, dried pulses
- Fats: cooking fat, cooking oil, margarine, butter
- Possibly tinned vegetables, ready meals, spices, potato products, nuts, instant coffee
- Pet food
- Specialist shops offer emergency supplies with a shelf life of 15 years or more
- Equipment:
- Emergency lighting: ( solar-powered) torches, etc.
- First-aid kit: Ask your doctor about any medication you take regularly
- Radio with batteries
- Hygiene products
- Fine dust mask to cover mouth and nose
- Alternative heating option
AT-Alert & emergency call app
AT-Alert: Warnings sent directly to cell phones
With AT-Alert, civil protection and security authorities can send a warning to all cell phones located in the danger zone. The highest warning level is received automatically - for the lower warning levels, receipt of the messages must be activated. Instructions and more information can be found here:
SOS EU Alp App - Emergency calls with location determination
The SOS EU ALP app (formerly "Emergency App") allows you to determine your location via your smartphone. In an emergency, this location data can be transmitted directly to the relevant control center (Tyrol, South Tyrol or Bavaria). A call is set up at the same time. The app was developed by the Tyrol control center
Civil Defence Test Alarm
Once a year, a nationwide civil defence test alarm is held across Austria. During this, the various siren signals can be heard.
What do the siren signals mean?
|
Warnung |
Gleichbleibender Dauerton für drei Minuten |
|
|
|
|
Alarm |
Auf- und abschwellender Ton für eine Minute |
|
|
|
|
Entwarnung |
Gleichbleibender Dauerton für eine Minute |
 |
|
|
|
Sirenenprobe |
Ton für 15 Sekunden |
 |
|
Which disasters can Innsbruck be affected by?
- Major fires(tips for fires)
- Storms, heavy rain and storms(tips for storms, heavy rain and storms)
- Floods (tips for floods)
- Avalanches(avalanche warning service)
- Earthquakes
- Industrial accidents (e.g. hazardous goods accidents)
- Blackout (tips for power failures)
How well is Innsbruck prepared for emergencies?
- Emergency services ready for action at all times
- Regular emergency drills involving the fire service, ambulance service, police, the Austrian Armed Forces and the authorities
- A municipal emergency response centre ready for action at all times:
- ensures the City of Innsbruck’s decision-making capacity
- maintains the city’s vital infrastructure
- Tyrol Control Centre:
- receives emergency calls
- alerts and coordinates emergency services
- Provincial Warning Centre:
- monitors alert systems (radiation, flooding, earthquakes, geology)
- draws up civil protection plans
- flood and avalanche protection systems
- specialised training for emergency services, e.g. specialist areas of the Innsbruck Fire Brigade